att return phone instructions

Typically if you return or exchange a phone that you received through an upgrade within 14 days of the upgrade you can receive an equipment discount for a replacement phone. Backup battery cables etc or the Wireless Access Point WAP if you are retaining one or more wireless receivers.

At T Wireless Customer Support

Easy Return Instructions For Your U-verse Equipment.

. The first thing you need to know youll r eturn your damaged or defective device using the prepaid shipping label provided with the replacement device If you have more questions you can visit. But each phone has instructions to reset to the makers original settings. Otherwise based on the type of service and equipment you have chat with us or call us at 8002882020 to get started.

View the one-year limited warranty covering our products. Typically if you return or exchange a phone that you received through an upgrade within 30 days of the upgrade you can receive an equipment discount for a replacement phone. Dont forget and dont wait because not returning your old device after 10-15 days depending on your contractual agreement could result in non-return charges.

I was in the middle of a move and lost the box to return the phone. You can return or exchange your device during the return and exchange period if you purchased it. Im wondering now if this was the correct way to return my old phone because they sent an email after I had already mailed it with different instructions.

If you started the return process online well be in touch. Needing a address so I can mail back a broken phone. From a corporate-owned ATT retail store.

Over the phone from ATT. If you cannot locate the prepaid label contact customer care at 1-800-331-0500 and a representative will be happy to assist you. Make sure you return the defective device to us within 30 days of receiving your warranty replacement device.

Have the manufacturers original packaging. ChrisZ ATT Community Specialist. If youre expecting an email but dont see it check your spam.

When you get your replacement device. I recently upgraded my phone and returned my old one using the USPS label that was included in the package. Please do not return other equipment eg.

Your replacement package includes return shipping materials so you can send us your defective device. If you cant locate the prepaid return shipping label contact us. Learn more SynJ -.

I need the address and quickest way to get it back to att. We have noticed customers are wondering how to return a damaged device. Warranty support and returns.

For more information please select an option from the links below. Be in like-new condition with no physical or water damage. I received my new phone all went great.

Get help with return or replacement of your product. Well ask for your email or mailing address where we can let you know exactly what to return. When you receive your replacement device you are required to return your damaged device with the prepaid shipping mailer that comes with the replacement.

Take out the card and do not turn it in when you turn in the. After you return your equipment to ATT allow a few days for a credit to post to your account and for your equipment discount to be restored. Layout 1 Created Date.

After you return your equipment to ATT allow a few days for a credit to post to your account and your equipment discount to be available again. Locate the pre-paid return label that came with the original shipment and affix to box. When you initiate an.

Depending on your phone the steps and language may be a little different. Up to 6 cash back Advanced American Telephones has several warranty policies of which you should be aware. USPS Return Label.

Remove the SIM or SD card. Affix your mailing label. Up to 6 cash back Big on features and small on price our 4-8 line office phones conference speakerphones and headsets have you covered.

Following those instructions should allow you to clear nearly all the data in your phones memory.

At T Wireless Customer Support